Perspectives has acted in an executive secretary role to more than 100 external reviews, including advisory boards, advisory councils, customer advisory boards, peer reviews, working groups, and others. These reviews often focus on a combination of strategic counsel (e.g., long-term direction and best use of differentiating resources) and technical guidance (e.g., specific areas where additional work or specific steps could be valuable).
We understand how to prepare participants and we keep meetings productive, whether the charge to the board is focused on harnessing customer feedback or on solving a pressing business problem. We have the objectivity and experienced light touch to synthesize comments and diverse points of view into a single constructive report.
The number of sessions we’ve supported has allowed us to professionalize the process of external review.